Long-form thinking on hospitality.
Operational reality, development strategy, and the tech stack that runs underneath, published when the thinking is ready, not before.
What others write about us.
Selfservice Zenstay: "De balie is niet de gastvrijheid"
Zaanstreek news site De Orkaan visited Zenstay in Zaandam, the eleven-room long-stay hotel we run without a reception desk: self check-in, digital keys, an AI assistant for local questions, and people for the moments that count. Journalist Mila Lange on why that works for guests who relocate for work, and where it rubs against traditional hospitality.
Wie heeft er eigenlijk de sleutel van uw hotel?
Our founder and CEO Eran Harash wrote Hotelvak's guest column De Pen (online 1 September 2026, in print in Hotelvak Magazine 3-2026), on ownership and control in hotel management: who really holds the systems, the contracts, and the data behind a property, and why a partner should prove its worth every month instead of hiding behind a long contract.
Read the column at Hotelvak → · Full text on our site (Dutch)
Published pieces.
Outsourcing hotel management: what you hand over, and what you don't
Handing the running of a hotel to an operator changes your job from running to overseeing. What leaves your desk, what should stay with you, and how to tell in the first months whether it works.
Hotel management fees, explained by an operator
The base fee and incentive are what owners compare. The rest of what an operator earns sits elsewhere. A map of every fee in a management agreement, from the side that collects it.
The Elephant Hostel: building a hostel that holds its score
How a heritage building became one of Amsterdam's best-reviewed boutique hostels, and stayed there years after handover. The proof is in what happened after we left.
Hotel pre-opening: what the months before opening actually decide
Every checklist lists the same tasks. Which decisions are reversible, which ones the property carries for years, and why day one is a poor test of anything.
The owner-aligned management model, explained
What traditional hotel agreements get right, the two things they leave working against the owner, and the structural fix.
Who gets the hotel in the divorce?
Every management contract quietly decides what leaves with the operator, OTA accounts, tech stack, guest data. Five questions that X-ray any operator before you sign.
Where the next pieces are heading.
Hospitality development & operational integration
Where development choices meet operational reality, and what happens when they don't.
The hospitality tech stack, configured for use
PMS, channel manager, RM, payments, access, integration as a discipline.
New pieces land on LinkedIn first.
Practical operator notes, project updates, and the occasional perspective on the industry.
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